プライバシーポリシー

Last updated: March 1, 2026

THE MATCHA TOKYO Canada (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.thematchatokyo.ca.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • Web browser type

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages or products viewed

  • Referral sources

Additionally, when you make or attempt to make a purchase, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

This information is referred to as “Personal Information.”

Websites typically collect this data to operate the service and process orders placed through the online store.

How We Use Your Personal Information

We use the information we collect to:

  • Process and fulfill orders placed through the website

  • Communicate with you regarding your order

  • Provide shipping confirmations and customer support

  • Screen orders for potential risk or fraud

  • Improve and optimize our website

  • Send promotional emails or marketing communications (if you opt in)

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze how visitors use our website.

Cookies help us:

  • Remember your preferences

  • Understand website traffic and performance

  • Improve functionality and user experience

You can disable cookies through your browser settings; however, some parts of the website may not function properly if cookies are disabled.

Sharing Your Personal Information

We may share your Personal Information with third-party service providers to help us operate our website and fulfill orders. These providers may include:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics services

These third parties only receive the information necessary to perform their services.

We may also disclose information if required to comply with applicable laws or legal requests.

Data Retention

We retain your order information for our records unless and until you request that we delete this information, except where we are required to retain it for legal or accounting purposes.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access personal data we hold about you

  • Request correction of your personal information

  • Request deletion of your personal information

To exercise these rights, please contact us using the information below.

Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not improperly accessed, disclosed, altered, or destroyed.

However, no method of transmission over the internet is completely secure.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

THE MATCHA TOKYO Canada
Toronto, Ontario, Canada

Email: contact@thematchatokyo.ca
Website: www.thematchatokyo.ca