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Last updated: March 1, 2026

Overview

This website is operated by THE MATCHA TOKYO Canada. Throughout the site, the terms “we”, “us”, and “our” refer to THE MATCHA TOKYO Canada.

By visiting our website or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service. If you do not agree to these terms, you should not access the website or use any services.

Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your province or territory of residence

  • You will not use our products for any illegal or unauthorized purpose

  • You will not violate any applicable laws when using the website

Any violation of these terms may result in termination of your access to the website.

Product Information

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Correct errors or inaccuracies

  • Update product information

  • Modify pricing without notice

  • Cancel orders if incorrect information was displayed

Orders and Payment

By placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method provided

  • We may refuse or cancel any order at our discretion

Accepted payment methods may include credit cards, digital wallets, and other online payment systems.

Shipping and Delivery

Shipping and delivery terms are outlined in our Shipping Policy. Delivery timelines are estimates only and may be affected by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.

Returns and Refunds

Returns and refunds are governed by our Refund Policy, which forms part of these Terms of Service.

Intellectual Property

All content on this website, including:

  • Text

  • Images

  • Logos

  • Product descriptions

  • Graphics

  • Website design

is the property of THE MATCHA TOKYO Canada or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without prior written permission.

Limitation of Liability

THE MATCHA TOKYO Canada shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our liability shall be limited to the amount paid for the purchased product.

Chargebacks

If you experience an issue with your order, please contact us first so we can help resolve the matter. Initiating a chargeback with your payment provider without contacting us first may delay the resolution process and could result in the suspension of future purchases.

Product Disclaimer

Products sold on this website may contain naturally occurring caffeine. Customers who are sensitive to caffeine should review product information before purchase.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated revision date.

Contact

For questions regarding these Terms of Service, please contact:

THE MATCHA TOKYO Canada
Toronto, Ontario, Canada
Email: contact@thematchatokyo.ca
Website: www.thematchatokyo.ca